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CONTACT US
Do you have a question? We have the answer!
From Self Outlet we try to give all the information to our customers. If you have any questions, you can check our answers below. But if your question is not in the list, you can contact us to answer it with pleasure.
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What is SelfOutlet? Self Outlet is a French company selling multi-brand outlet clothing for stores and wholesalers at the best price.
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Where can I buy?All purchases are made through our website. But if you encounter difficulties or if you have doubts, you can contact us.
Also, if you have any special request, you can ask us through the Contact form.
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What payment methods does Self Outlet accept? You can pay for your orders by means of a Bank Transfer or through a Banking Card, this last modality may be subject to additional expenses.
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What are the delivery times? As a general rule, the delivery is made about 7 days from the receipt of your payment. If an unforeseen event arises, we will inform you as soon as possible. By law, the maximum delivery time, due to unforeseen events, is 30 days, which is very unlikely.
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Where does the clothes you have for sale come from? The lots on sale on our website are supplied by stores, clothing platforms and our collaborators around the world.
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Can I see the lots before buying? These are lots of clothes supplied and others that we buy. Soon a warehouse will open where we can represent some of our products so that you have a reference on the quality of the products.
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Is there a minimum purchase and the price is negotiable? Indeed, during your purchase on the web, you will see that the minimum purchase amount varies from one lot to another.
The prices we have are not negotiable and in some lots they vary depending on the desired quantity. Of course, you will see that in most lots the price will go down each time the quantity of the order goes up. We also launch offers of discounts, in addition to the Loyalty Program that allows you to accumulate points for each purchase and convert them into discounts in the next purchases.
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Is it new clothes what I'm going to buy? In effect, the lots of clothes we sell are totally new and certified by the manufacturer, we do not sell second-hand clothes.
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Will I have clothes with defects? The lots that we buy and that our collaborators offer us are large quantities. That said, some may be, but very few items have some defects, a maximum of 5 or 10% of the lot. You with selling the rest, and seen the profit margin, will always win. We suggest you read our Terms of Sale.
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Are prices subject to VAT? No, we do not apply VAT to our customers. You have to provide us with your inter-community VAT number for your billing.
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Can your clothes be sold everywhere? Mostly yes. But some brands, as you know, may have some geographic restriction. When it is the case, in the description of the product we inform you of it. We suggest you read our Terms of Sale.
